Ratings & Reviews

Overall Rating

4
(17 reviews)
100% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Taylor H. - |Recommended: YesClean, quiet neighborhood, plenty of amenities — It’s so convenient to have an outdoor rec area, a walking path by the river, and a gym. Our neighbors are quiet but nice. It feels safe for my kids.
submitted by Taylor R. - |Recommended: YesIt's a mixed bag — It's nice, people can get a bit loud at night and trash can get a little out of hand, but over all a good place to live. Love the new management.
submitted by Leigen A. - |Recommended: YesGreat — Great
response from property -Good morning Leigen, Thank you for the review, however we'd love to know what we can do for you to give us five stars? As the new Property Manager here at The Riverwalk at Salem with over 20 years of experience I will do my best to improve the living experience! My goal is to keep our current residents living here for a long time. Please feel free to call or email me to discuss any concerns you may have. Thank you! Lisa A. Hall Property Manager riverwalk@greenbriermc.com 540-389-0209
submitted by Matthew M. - |Recommended: YesIt’s in a nice place, we enjoy it here — It’s a quiet place, we haven’t had an problems with neighbors. Staff is quick to correct issues we have. They are pet friendly
submitted by Shane G. - |Recommended: YesFeeling Comfortable — We feel like we have a home, not just an apartment. Staff is extremely helpful and maintenance requests get handled in a timely manner.
submitted by Lauren H. - |Recommended: YesVary nice — That its quite and everyone kinda stays to their selfs
submitted by Danielle R. - |Recommended: YesMaintenance employee Roger — Roughly one week ago, I informed the office manager that my refrigerator was leaking water from the bottom, but didn't know the cause. Maintenance employee Roger not only fixed the leak quickly and effectively, but he also replaced the broken bottom refrigerator drawer and the light bulb as the light bulb had gone out which I didn't ask for . Roger went above and beyond what he was asked, cleaned the area and was attentive to detail. Roger performed quality work in a timely manner and followed up with me. I was impressed.
submitted by Shyene M. - |Recommended: YesHeather is a great manager Very helpful — It is great for a starter home And very updated and nice to live in.
submitted by Caitlyn D. - |Recommended: YesLoving it So far — I haven't been here for very long however it is a nice area and hope to have a peaceful year Beautiful central location.
submitted by Reagan M. - |Recommended: YesExcellent — The apartments are so cute and our landlords have been incredibly helpful throughout the entire move in process
submitted by Robert A. - |Recommended: YesCentrally located — Great place to call home
submitted by Alisa W. - |Recommended: YesPeaceful — I would probably say it's a serene environment, residents stay to themselves, children not out all the time, your packages from UPS, FedX or USPS is safe leaving at your front door. They have a swimming pool and area to enjoy with your family. The gym was nice enough to workout, but since the Pandemic it remained closed and that's unfortunate. You do have a nice walk trail. They keep the dumpsters emptied and surrounding areas are clean. I barely see maintenance and the rental office staff is respectful and supportive. Overall, I am pleased with the services.
submitted by Jomar D. - |Recommended: YesAwesome and Conducive environment — The property managers Heather and Amy are both professionals. They always give prompt response on my requests. They are both responsible. I understand that the area is flood prone but they always make sure that everything is controlled and okay. The maintenance team also rocks. Though there are some delays, they always update me on what is happening.
response from property -Thank you Jomar, we value you as a member of our Community.
submitted by Kristina K. - |Recommended: YesIts so beautiful — its very quiet. i love the walkway. everybody is very nice and polite.
submitted by Deanna M. - |Recommended: YesBeautiful, and getting better — The property has always been beautiful and immaculate. The vast majority of the tenants are kind, quiet, and respectful of others. Maintenance response times used to be dreadful- there were many things in our move-in checklist that never were addressed. However, since Greenbrier took over, things have been improving rapidly There's always someone in the office, and someone always answers the phone. Maintenance requests are handled usually within a day, and the staff is super friendly. Things are definitely looking up

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Riverwalk at Salem, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Riverwalk at Salem, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose